Ntfs Helper For Mac

Solution 1

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Check product activation status.

Go to System Preferences – NTFS for Mac. Check if Activate/Buy buttons are absent (if you purchased the product) or “X days left” message is shown (for trial users). Go to solution 2 if this does not resolve the issue.

Solution 2

Check NTFS for Mac Preferences and make sure the driver is Enabled. Go to solution 3 if this does not resolve the issue.

Solution 3

Please check if ‘com.paragon-software.ntfsd ‘ is enabled for launch in System Preferences.

Open System Preferences, then go to – Security and Privacy – Privacy – Full Disk Access

Click on lock to make changes, and Allow the component to load. Then check if the issue is resolved.

Go to solution 4 if this does not resolve the issue

Solution 4

Try to reload NTFS kext.

Execute these Terminal commands (Go to Applications – Utilities – Terminal):

sudo kextunload /Library/Extensions/ufsd_NTFS.kext

sudo kextload /Library/Extensions/ufsd_NTFS.kext

This solution does not require reboot – you should be able to check if this fixed the issue right away. Go to solution 5 if this does not resolve the issue.

Solution 5

Enable NTFS for Mac components to load, in case if they’re not loaded or disabled.

Enter these commands in Terminal:

sudo launchctl enable system/com.paragon-software.ntfsd

sudo launchctl enable system/com.paragon-software.ntfs.loader

Next try to reboot your Mac – check driver functionality after reboot, also please check driver functionality with other devices and/or connection. Go to solution 6 if this does not resolve the issue.

Solution 6

Reinstall the driver.

uninstall driver (On Menu Bar, press Paragon NTFS for Mac 15- Preferences… and in General tab of Preferences GUI, press Uninstall button, or run NTFS for Mac installer and select “Uninstall Paragon NTFS for Mac“)
reboot
install latest version, downloaded from your MyParagon account or from product page
reboot
check driver functionality

If you still can’t use driver and get an error that bundle is damaged Go to solution 7 if this does not resolve the issue.

Solution 7

Fix permissions on your Mac and change ownership:.

Open Terminal Window (Go to Applications – Utilities – Terminal), then (For OS X El Capitan, not for macOS Sierra) run command to fix permissions:
sudo /usr/libexec/repair_packages –repair –standard-pkgs –volume /
Then run this command:
sudo chown -R root:wheel /Library/Extensions/ufsd_NTFS.kext
Reboot
Check driver functionality
If problem still appears, then go to next step

If none of the above steps helped – Please Contact Support From NTFS For Mac 15 Interface.

Solution 8

Allow our Kernel Extension to load using Recovery Mode.

Boot into Recovery Mode and type this into Terminal utility:

spctl kext-consent add LSJ6YVK468

Then Launch macOS and execute these commands:

sudo kextcache -clear-staging
sudo kextload /Library/Extensions/ufsd_NTFS.kext

Then launch NTFS for Mac and check if the issue is resolved.

Solution 9

Disable System Integrity Protection.

as described in this article: Compatibility With Apple System Integrity Protection (SIP) Technology

If nothing helps

Please launch Terminal and type:
sudo kextutil -vvv /Library/Extensions/ufsd_NTFS.kext

Send output to Support Team. Don’t forget to attach Verbose Logs:

In NTFS15 menu, choose Paragon NTFS for Mac 15 – Preferences. then make sure System report format is set to Extended (Verbose mode).
Then please reproduce your problem.
Then find the logs archive, created using Help – Save Logs.

NTFS for Mac OS X

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